Support in every aspect of your ILIAS installation
studer + raimann ag offer support in respect to every aspect of your ILIAS installation. With us, you get everything from one provider - instead of having to negotiate with different service providers.
We take care of 1st, 2nd and 3rd level support for you. The purchasing of support packages keeps administrative expenses low on both sides.
Credits from support packages can be used not only for support, but also for consultancy services, design or code adjustments. The purchase of a support packages allows you to order services from us. You may choose from a range of different modules of packages according to your needs (fewer needs -> fewer hours/package -> lower price).
Services include (but are not limited to):
- Design and code adjustments (max. investment 2h/adjustment)
If you order a certain service, the corresponding period is deducted from your time credit (support package with a certain number of pre-payed hours). For support requests, the initial basic tariff is 15 minutes.
In the following document, you will find details on the support offers:
Call us for a non-binding consultation! +41 31 972 52 22